Thousand of Customers Duped Following Virus Scam – FTC Reports
FTC or Federal Trade Commission placed restraining orders alongside for 6 particular companies that halt the scam that tech support online has virus problem. This case was filed in district court in New York, US where FTC reported the problem and said that companies followed different methods to freak customers.
The most common method that was followed to solve the purpose was telephone calling and while calling the companies claimed this problem to be associated with Norton, McAfee, Dell and Microsoft.
FTC also reported that most of the calls were coming from India and the companies there were targeting customers of some particular countries like Australia, Canada, New Zealand, United Kingdom and U.S.
These callers duped the customers by forcing them to believe that their machines are being infected by virus and they directed the customers towards a regular utility area of the computer to let them check the issues on their own. However, it is being said that the problem regarding phone calling can be solved easily by paying an amount of $49 to $450 and by visiting the sites that claim the virus scrub.
These scammers operated from 80 individual domains and used almost 130 phone numbers to elude detection. However, they were charged by FTC for violating the act of the company. The claim against these companies was that they have followed deceptive practices, have dishonored the telemarketing sales rules and has used numbers from don’t Call Registry to make illegal calls. FTC also has ordered the court to halt the scam report as of now and has arranged compensation for the customers.