Reliance Broadband+ and Tata Photon+ on Mac OS X via ZTE modem – It works!

Working from a cafe´might sound to be interesting, but only when you have a seamless connectivity. Yes, I have a fetish for cafe´s with free WiFi. 😀

However, that’s not always possible. In the past several years, I have tried using Reliance NetConnect+ and Tata Photon+ on my windows machine. Both worked pretty decent – depending on areas where I used them. For those who keep asking me which is a better connection, none of them is an excellent service to trust, when it comes to mobility. To each, his own.

That was on Microsoft Windows. However, more than an year ago I switched to mac and realized that these services aren’t great when it comes to support drivers for the devices on mac. I did manage to get drivers from somewhere on the internet, but always had issues with speeds and connectivity.

Recently, I upgraded my Macbook to Mac OS X Lion 10.7.2 and realized that the ZTE modem for Reliance Broadband+ doesn’t work on it, anymore. I spent an entire night looking for a work-around along with a dear friend in Bombay. I failed!

Today, I went on and discovered the problem and hence the solution for everyone who has the latest version of Mac OS and a ZTE modem. Note that this driver update would possibly work with any service provider – Reliance & Tata, for example.

The problem was the lack of compatibility with the existing drivers to support a 64 bit machine upgraded to Mac Lion OS X on a ZTE modem. Either it would fail to detect or force eject it the moment one would fire the dialer app.

The Reliance support page has a link to download the ZTE driver, but it doesn’t work. The ZTE website is a difficult terrain to play in. However, I did manage to get a direct link to half a dozen driver files. After several rounds of installing and trying out the options, I could get one solution that works flawlessly. Sharing it with everyone else.

How do I install and use the ZTE modem?

  1. Uninstall all previous ZTE drivers on your mac.
  2. Make sure you’re device is unplugged from the machine.
  3. Download the updated driver (comes with a dialer) and install it afresh.
  4. Plug in your usb modem and fire the dialer app which shall now be on your desktop.
  5. Go to settings and enter your username and password (leave black for tata photon+ and enter the phone number for reliance as username & password)
  6. Connect and go!

Here’s what I saw after I got thru!

Life is much more easy!


Co-founder at Media Redefined/ Dokito/ TechProne. Loves – UX | Books | Mind-maps | Road trips | Mangoes | Maggi | Sangria | 

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38 Responses

  1. Dharmesh Shah says:

    Thank You. I too am based in Mumbai and using ZTE AC2726 with Reliance Netconnect + on Mac OS X 10.7.x. I have begun download of the driver as per your link. WIll play around and revert if I am successful too..

  2. sachin says:

    hey. just wanted to say a huge thanks for the help. i was able to activate my reliance net connect modem AC2726 on mac 10.7. i struggled for almost a week trying to find a solution for the same. reliance customer care itself had given up and said that there is no solution for it to work on mac 10.7. I’m so glad to have found your help. thanks again.

  3. rahul says:

    hey thanks a lot!!!!!!
    i have been searching the internet for past two days to overcome this ZTE netconnect+ modem problem with mac OSX lion.

    i downloaded the driver as suggested by you and voila!!! its working great now. without any disconnection..currently am on mac os X 10.7.2 (the latest version) and netconnect+ is working fine on ZTE AC2737 modem.
    kudos to you..keep up the good work.


  4. Madhusudan Reddy says:

    Hi Buddy,

    I am was a Windows user from last 15+ years and recently switched to Mac OSX 10.7.2. I have been using my ZTE AC2726 from Reliance pretty well on Windows, however had trouble getting it work on Mac. Your article has been extremely helpful.

    Thanks a ton again.

    Madhusudan Reddy

  5. Rob says:

    I’m on OS X 10.7.2. Able to connect and speed is pretty fast — for whatever reason my mobile internet in Chennai is faster than my internet ever was at home in Miami lol. One question — how do you safely eject? I disconnect and close the app, but still get a message that I didn’t safely eject — I don’t see the modem as a drive anywhere to do so. Do you have this issue?


  6. paresh says:

    thnxx buddy., i jus hope dis works now.i was facin d same problm on my macbook pro.
    thnxx again.

  7. Rahul says:

    Hi again. as Rob mentioned even i am not able to eject successfully and get an error message. I think it has to do with the micro sd slot provided in this modem.

    Moreover i just checked reliance netconnect site and under download option they have provided a new driver for mac os Lion 10.7. Might try that also if its working


  8. Abhishwet says:

    I’ve recently bought macbook pro i5 with 10.7.2 os on it , but unable to run MTS USB (ZTE) modem on it the software got installed however after 1 or 2 mins of connection the system hangs and asked for reboot … plz need help and the modem works fine on Windows , Please help.


  9. Binay says:

    I believe this link is not working now. can anyone provide me the link for the driver for ZTE MODEM AC 2736.

    I thank you for your help in advance

  10. alex says:

    link dead, could you repost?

  11. Ank says:

    Having the same problem. Just found this(still downloading while posting 😉 ) and so have not yet tried.

  12. jellyfisch says:

    So did the mediafire link work. Same problem. Tried the link in the blog post- thats ded.

  13. Abhinav says:

    You rock man… it worked like a charm… awesome… tons of thanks.

    I am having MTS blaze and was looking for any solution since more than two months, no support provided by MTS guys. I was about to buy a new only only. and fortunately, I got this link and just thought to give it a try…

    Yeah it worked.

    To share for all you guys out there, who are facing issues with MTS with Mac.
    Combination – MTS Blaze premium + Mac OSX 10.7.3 (Lion)
    this link ( worked like a charm.

  14. Deepak Raj says:

    I bought macbookpro 10.7.3, which net setter will help me to work in ths version guyz plz help me… Or plz send me the link

  15. Akash says:

    Hi, the link is dead, can someone plz help me in resolving this.

  16. Pradeep says:

    Hi All,
    Link is broken, please help and provide the updated link.

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